You can easily do it yourself, if you are handy with a drill and a screwdriver. The warranty is still valid in this case, the only thing that voids it is physical damage.
The waiting period is influenced by the time of year but we try to keep this to a maximum of 3 weeks.
The anemometer should always be placed on top of the mast, facing the direction of moving. The mainsail surface always creates turbulence in the air, so to avoid measurement errors it is recommended to pick an installation place at the highest possible point on the mast, facing forward towards the bow of the boat.
The Windwiser instruments communicate via a four-core wire (using CAN protocol). Our only instrument using wireless communication is the Nawifi2, which displays all measured wind data on a phone or tablet with the help of WiFi. This product has no additional display nor can it communicate with other displays.
We offer replacement parts for all our products. Contact us to help you resolve the issue.
It is not necessary. Wind instruments bought with installation service will be installed by the serviceman climbing the mast. Depth-sounding sonars can be simply glued to the inside of the hull, so it is not even necessary to drill a hole to fit such a device (please note that this is not the case with sandwich-type composite and wooden boats. For those types of boats, drilling a hole for the sensor is the only way to use this instrument).
Unlike other brands, our displays require only four small holes to be fitted. The back of the display is flat, so it is only required to drill two holes for the mounting screws and two holes for the data cable connectors.
It is advised to lengthen its lifespan as it contains moving components that wear out over time. Taking it off from December to April will save it from unnecessary moving and will greatly increase its lifespan.
The lifespan of an average anemometer is 5 years at lesast. But as it is constantly moving, and also receives a fair bit of sunlight, the lifespan of such a device is not endless. More often than not the bearings wear out first but this is not a major issue as they can be replaced.
The biggest enemy of these devices is UV radiation along with moisture and humidity. It is always advised to keep the UV covering cap on the display when not in use to protect it from the elements.
Yes. In every display module's settings, there is a function to offset the AWA, aka Apparent Wind Angle reading.
Both the glue-in and the drill-through variants are recommended to be placed in front or behind the keel weight. Choose a spot that avoids the keel of the boat, as this is the thickest part of the hull. A distance from the keel of 150-200mm is recommended. It is advised to place the sensor at a place where it is underwater, even during high tilt angles. Do not drill through the keel as this will decrease the structural rigidity of the boat.
In most cases, it is not a problem. The sensor transmits the ultrasonic beam in a 20-degree angle cone shape. So, it is generally not a problem if it is slightly pointing at the side.
Spiders like high spots on boats. In most cases, cobwebs prevent the anemometer from turning. Winds above 15km/h usually tear off the webs, thus servicing the instrument is not necessary.
In most cases spraying the top of the mast every quarter year with insect repellent (paying special attention to the wire nuts and pulleys) will prevent spiders and spider webs from interfering with the anemometer.
Lightning can cause damage to equipment onboard, although a direct hit is highly unlikely. In contrast, corona discharge (the phenomenon that is caused by electrons traveling toward a lightning strike) will be more likely to cause damage to the anemometer. When this happens, the mast in most cases will give off a hissing sound. If this happens, touching the mast or the boom is forbidden! To protect the anemometer, it is a good practice to place a metal object higher than the anemometer. If the metal object is at least a few centimeters higher than the anemometer, the damaging corona discharge will more likely happen on the metal object rather than the anemometer.